Privacy Policy

At Mars Collections, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of data we collect, how it is used, and how we protect it. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services:

  • Personal Information: When you make a purchase or sign up for an account, we may collect personal details such as your name, email address, phone number, shipping address, and payment information (e.g., credit card details).
  • Non-Personal Information: We collect non-personal information such as your browser type, device type, operating system, and pages visited on our website. This information helps us to improve the user experience.

2. How We Use Your Information

We use the information we collect for several purposes:

  • To Process Orders: We use your personal information to process and deliver your orders, including payment processing and shipping.
  • Customer Support: We may use your contact information to respond to inquiries or support requests.
  • Marketing and Promotions: With your consent, we may send you promotional emails, newsletters, and special offers. You can opt-out of these communications at any time.
  • Improvement of Services: We use non-personal information for analytics purposes to improve the design, functionality, and overall experience of our website.

3. How We Protect Your Information

We take the security of your personal information seriously. We implement various security measures, including:

  • Encryption: Sensitive data such as credit card information is encrypted using SSL (Secure Socket Layer) technology during transmission.
  • Access Controls: We restrict access to personal data to authorized personnel only.
  • Third-Party Services: Our payment processors and shipping partners also implement security measures to safeguard your data.

While we use reasonable measures to protect your information, please understand that no method of transmission over the internet or method of electronic storage is 100% secure. As such, we cannot guarantee the absolute security of your information.

4. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We may share your information with third-party service providers who help us process orders, deliver products, or perform other services on our behalf.
  • Legal Requirements: We may disclose your information if required by law, in response to legal requests, or to comply with a legal process, such as a court order or subpoena.
  • Business Transfers: If Mars Collections undergoes a business transaction, such as a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that allow us to remember your preferences, login information, and improve the website’s functionality.

  • Types of Cookies We Use:
    • Essential Cookies: These are necessary for the operation of our website (e.g., keeping you logged in).
    • Performance Cookies: These collect information about how you use the website and help us improve its performance.
    • Functional Cookies: These allow us to remember your preferences and provide enhanced features.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

6. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

7. Your Rights and Choices

  • Access and Update: You have the right to access, update, or correct the personal information we hold about you.
  • Opt-Out: If you no longer wish to receive marketing communications from us, you can opt out by following the unsubscribe instructions in our emails or by contacting us directly.
  • Data Deletion: You have the right to request the deletion of your personal information, subject to any legal or contractual obligations.

To exercise these rights, please contact us at support@marscollections.com.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date at the top of the page will reflect the date of the most recent revisions. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

Mars Collections
Email: support@marscollections.com